1. At KalaChowk, we take great care in delivering your products to you. Shipping within India is FREE for all orders above Rs. 999. For orders below that, we charge flat Rs. 50 for Delhi/ NCR and Rs. 100 for other parts of India as shipping fee. Shipping fee for orders across different parts of the world except India varies depending on the location.
2. Orders are delivered within 5-7 working days depending on the location. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
3. As soon as the shipment is released, your package tracking information will be updated.
Order change or cancellation requests will be accepted any time before your order is shipped. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery.
Kindly reply on the order confirmation email incase there is any order change/ cancellation and we will update you on the status of the shipment and accordingly accept the order change.